Activity

Time frame / Norm

Remarks

I) INVESTIGATION

1)        Registration of FIR.

2)        Examination of witness.

3)        Visit of investigation officer at the scene of offence.

4)        Collection of evidence.

5)        Preparation of site plan.

6)        Arrest of the accused.

7)        Recording of confessions.

8)        Obtaining Police / Judicial custody remand.

9)        Search.

10) Seizure.

11) Preparation of case diaries etc.

12) Filing of chargesheet.

As per the Cr.P.C

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II)  PCR

2.               The PCR with its command and control structure acts as nerve centre for Delhi Police to receive all communications concerning distress calls from public, law and order scenario and to direct local police to respond to these situations.

The communication network in CPSR consists of 54 wireless sets.  Its main functions is to receive and respond to the public in distress who call telephone NO. 100.  There are 45 telephone lines for this purpose.  The call received on 100 Number are distributed through automatic all distribution system.  On receipt of distress calls, PCR Vans are accordingly directed to deal with the situation.    The response time in the city is 7 to 10 minutes whereas in outlying areas is 10 to 15 minutes. 

The response time in the city is 7 to 10 minutes whereas in outlying areas is 10 to 15 minutes. 

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III) LICENSING

A) ISSUANCE OF ARMS LICENSE

Applicant collects the Application Form from Reception

Blank forms available at the reception.

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Applicant fills the form and submits at Counter 1/2/3 (Range wise)

Immediately.

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On receipt, the Application Form and the supporting documents are reviewed.  If the form and supporting documents are reviewed.  If the form and supporting documents are incomplete, the same is returned back to the Applicant.  If complete, the file is moved to obtain orders from DCP (Lic.)

Same day

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The character and antecedent report are asked from the local police.

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Case comes back to the Licensing Branch marked to I/C concerned.

Same day

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In case of recommendation, the file is forwarded to MHA through GNCT

Same day

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On sanction, DCP (Lic.) receives the license booklet from MHA.

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The CRO check is done and the applicant is apprised of the decision by letter.  The file is updated.

Same day

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The License is issued to the applicant when he comes.  The file is updated and moved to the Records section.

Same day

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RENEWAL OF ARMS LICENSE

License collect the renewal form

Same day

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Licensee fills the form and submits at counter “A” along with weapon & residential proof.  Weapon inspection and documents for residential proof can be exempted by DCP/Lic. (D.C.N.No.11)

Same day

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Inspect the weapon and check the residence proof.  If evertying is OK forward the documents to Counter ‘C’ for SCN & CRO check.

Same day

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Checking of SCN & CRO record.

Same day

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If the Licensee has applied for renewal after the due date, anything adverse as per record, he / she has changed address, the verification / report should be called from local police.

Same day

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On receipt of report from the local police the necessary orders are obtained from DCP/Lic. For further action.

Five days

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Applicant comes and Deposit the fee

Same day

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Necessary entry in computer is made

Same day

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Renewal Entry stamped & signed by ACP/Arms. License returned to licensee after signature and papers sent to section I/C for record to keep in folder of the licensee.

Same day

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B) For the Grant of Licence to Guest Houses / Hotels / Motels

Applicant collects the application form from Reception

Blank forms available at the reception.

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Applicant fills the form alongwith required documents as per form and submits the same at Reception Counter.

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On receipt, the Application form and the supporting documents are reviewed.  If the form and supporting documents are incomplete, the applicant is asked to furnish the remaining documents.  If complete, the file is moved to obtain orders from DCP/Licensing.

Same day

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The character and antecedents report of applicant and suitability of place from fire safety and means of escape point of view are asked from local police and fire department.  Incase of commercial area cases like hotels / motels the suitability of place from law & order / traffic point of view is also asked from local police and traffic police.

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On receipt of clearances / NOCs from local police, fire department etc. the case of applicant is referred to MCD Health Department for issue of trade licence to the establishment.

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On submission of trade licence from MCD by the applicant, the establishment is inspected by the officers of licensing, and licence under the regulations for keeping places of Public Entertainment in U.T. Delhi-1980 is issued to the applicant

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After grant of licence, he licensee applied for renewal of licence every year in March and licence is renewed if the NOCs of local police and fire department are valid.  If not, fresh NOCs are obtained.

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C) Licence for Eating House  Norms are described at Manual-3

Renewal of eating house registration certificate Norms are described at Manual-3

D) Issue of fresh video games parlour’s licence. Norms are described at Manual-3

 Renewal of fresh video games parlour’s licence. Norms are described at Manual-3

E) Issue of fresh licence for Swimming Pool. Norms are described at Manual-3

 Renewal of Swimming Pool Licence Norms are described at Manual-3

F) Issue of casual performance licence Norms are described at Manual-3

G)Issue of fresh licence for a place of public amusement Norms are described at Manual-3

Renewal of licence for a place of public amusement Norms are described at Manual-3

H) Retainership for licensee organizations-fresh Norms are described at Manual-3

I) Area validity extension Norms are described at Manual-3

IV) VIGILANCE

S.No.

Activity

Time frame / Norm

Remarks

1.     

Complaint received and diary

Same day

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2.     

Complaint will go to computer cell for making the unique No.

One day

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3.     

Complaint will go to the concern Head Asstt.

Same day

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4.     

Complaint will go to concern E.O.

Same day

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5.     

Enquiry shall be completed

Three weeks

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6.     

Enquiry report will be submitted to the Senior Officer

Same day

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7.     

Enquiry Report  received for taking action

One Day

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8.     

Action taken by Hd. Asstt.

Same day as per the orders.  May take action within 2/3 days.  In case of DE will being another one week.

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9.     

Information to the  applicant

After four week.

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V) TRAFFIC

Regulation of Traffic

By all traffic officers / men

Round the clock

Notice- The notices for traffic violations are issued only after the receipt of notice slip duly filled up by Gazetted officer/field staff of traffic police in which the number of the vehicle, colour, make, date, place and time are noted down in prescribed proforma. These notice slips are scanned by computer and editing of each notice is also done manually.  Then only the notices are issued to the registered owner of the vehicles as per record in the databank.  Through the notice itself 15 days time is given to the defaulter to explain or contest it.  He is free to accept the violation or make representation to Traffic Police or contest in the courts.  Specially designated courts of Special Magistrate/Traffic (21 in Nos.) are working at different places for this purpose. 

Challan-

(1)Compounding Challan- for which a traffic rules violator pay fine on the spot.

(2) Court Challan-  for which documents i.e. licence/RC is seized by traffic police officers and sent to concerned court.

By all traffic police officers as well as by public through complaint card.

Asstt. Sub-Inspector  and above

Head Constable and above.

8 AM to 8 PM (through special drive any time in day or night)

8 AM to 8 PM (through special drive any time in day or night)

Through E-mail

info@delhitraffic police.nic.in

Round the clock.

S.No.

Activity

Time frame / Norm

Remarks

1.

Passport application forms received  through regional passport office Bhikaji Cama Place, Asaf Ali Road and Shakar Pur, Delhi.

Same Day

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2.

Personal particular Form is detached and sent to Distt. Police

Same Day

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3.

Zone wise special branch enquiry officers conducts the verification

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4.

Police verification report is sent to regional passport office

Same Day

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5.

Final decision on application is taken by regional passport office.

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